• Candidates must reside in MA, IL, NY/NJ, NC, or FL
  
  

Position Summary

The National Manager, A&D & Commercial Sales is responsible for driving specification activity, commercial project development, revenue growth, and market share across the company's Architectural & Design (A&D) and Commercial Sales channels.

This leadership role oversees a team of A&D and Commercial channel managers and is responsible for coaching, performance management, pipeline development, forecasting, and execution of strategic sales initiatives. The position works closely with the National Accounts Manager and National Accounts Sales Team to support national account growth and maximize project opportunities.

The ideal candidate is a hands-on sales leader with experience in specification-driven selling and commercial project development. This individual must be skilled at building relationships with architects, designers, developers, builders, general contractors, and other key decision-makers while developing and leading a high-performing sales team.

Experience within the quartz, porcelain, stone, tile, surfacing, architectural products, or broader building materials industry is strongly preferred.

Essential Duties And Responsibilities

Sales Leadership & Business Development

• Develop and execute strategies to increase specification activity, commercial project opportunities, and revenue growth.
• Drive sales performance and market penetration across assigned territories and target market segments.
• Build and maintain relationships with architects, designers, developers, builders, general contractors, and key commercial decision-makers.
• Identify new business opportunities, emerging market trends, and competitive threats.
• Drive specification adoption and project opportunities for the company's quartz and porcelain surfacing products.
• Collaborate with the National Accounts Manager and National Accounts Sales Team to identify and maximize national account opportunities.
• Support major project pursuits and strategic growth initiatives.
• Ensure alignment of sales activities with company objectives and Annual Operating Plan (AOP) goals.
  
  

Team Leadership & Development

• Lead, coach, and develop a team of A&D and Commercial Sales Representatives.
• Conduct regular field travel and joint sales calls to support account development, project advancement, and territory growth.
• Monitor individual and team performance against established goals.
• Provide ongoing coaching, mentorship, and professional development opportunities.
• Conduct performance evaluations and support employee development plans.
• Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
• Recruit, onboard, and retain top-performing sales talent.
  
  

Project & Pipeline Management

• Support project tracking, specification conversion, and opportunity management throughout the sales cycle.
• Partner with representatives to advance projects from specification through project completion.
• Maintain visibility into project pipelines and key growth opportunities.
• Drive forecasting accuracy and ensure healthy pipeline development across all territories.
• Utilize CRM tools to track activity, opportunities, specifications, and project progress.
  
  

Operational Excellence

• Lead forecasting, pipeline reviews, and sales planning activities.
• Ensure CRM compliance, reporting accuracy, and data integrity.
• Support annual budgeting, territory planning, and resource allocation efforts.
• Coordinate with Marketing, Operations, Customer Service, Product Management, and Credit teams to ensure customer success and operational effectiveness.
• Maintain proper stewardship and utilization of company assets and resources.
  
  

Cross-Functional Collaboration

• Partner with Sales Leadership, Marketing, Product Management, and Operations to support strategic growth initiatives.
• Provide competitive intelligence, market insights, and customer feedback to internal stakeholders.
• Represent the company at industry events, trade shows, professional organizations, and networking opportunities.
• Maintain strong communication and alignment with senior leadership.
• Share best practices and support collaboration across the broader sales organization.
  
  

Salary Range

The anticipated total compensation range for this position is between $130,000 and $150,000, which includes a base salary and an incentive bonus opportunity. Base compensation within this range is determined based on job-related knowledge, skills, experience, and geographic location.

Location: Remote – Candidates must reside in MA, IL, NY/NJ, NC, or FL and live within reasonable commuting distance of a major airport. Frequent national travel required (50–70%).

Travel: 50–70% Nationwide

Requirements:

Qualifications

• Minimum of 10 years of successful sales experience within commercial building products, surfacing materials, architectural products, stone, tile, flooring, cabinetry, or related industries.
• Minimum of 5 years of sales leadership experience managing field-based sales representatives.
• Proven success in A&D, specification, commercial, or project-driven sales environments.
• Demonstrated ability to coach, develop, and motivate high-performing sales teams.
• Strong understanding of commercial construction, specification selling, project management, and business development.
• Experience building relationships with architects, designers, developers, builders, general contractors, and ownership groups.
• Proven track record of achieving or exceeding revenue, specification, and profitability objectives.
• Excellent leadership, communication, presentation, negotiation, and organizational skills.
• Strong forecasting, pipeline management, and CRM proficiency.
• Ability to travel extensively throughout the United States.
• Must reside on the East Coast within reasonable commuting distance of a major airport.
• Bachelor's degree in Business, Marketing, Construction Management, or a related field preferred.
  
  

Preferred Qualifications

• Experience in quartz, porcelain, natural stone, tile, surfacing materials, or other specification-driven building products.
• Experience working with national account programs and large commercial project opportunities.
• Knowledge of the A&D community, commercial construction process, and project specification lifecycle.
• Experience leading geographically dispersed sales teams.
  
  

Our Company Values

People First

We treat one another with fairness and respect, prioritize health and safety, and consistently create opportunities for personal and professional growth.

Accountability

We take collective ownership of our actions, our business, and our future.

Innovation

We embrace fresh thinking and pursue breakthrough ideas that drive value and progress.

Winning Spirit

We approach our work with enthusiasm and a can-do attitude, striving for excellence and celebrating success together as a team.

Why Join Us

Join an industry leader in premium quartz and porcelain surfacing products and play a key role in shaping the future of our A&D and Commercial Sales organization. This is an opportunity to lead a talented team, influence high-profile commercial projects, and drive strategic growth across a rapidly expanding national business.

EEO STATEMENT

Caesarstone US provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under federal, state, or local laws.

Employment may be contingent upon a background check, drug test, signed employment agreement, or other job-related requirements.

DISCLAIMER

The above statements describe the general nature and level of work performed. They are not an exhaustive list of responsibilities, duties, or skills required. The company reserves the right to assign additional tasks as needed.

Who We Are

Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24⁄7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.

What You’ll Do

Imagine Pediatrics is seeking a Director, Partner Success to drive client engagement and growth within the Partner Success Department. This leader will play a critical role in managing a geographic region of plans, with key business results related to client retention and satisfaction, contractual operational and financial performance, account expansion, and scaling for growth.

Client-Facing Delivery Expectations:

• Responsible for the growth, health, and success of Imagine Pediatrics client partnerships in a dedicated region
• Lead development of a cross-company Strategic Account Plan for our key client partnerships that outlines strategic objectives, actions, and expected results
• Build and maintain strong and lasting partner relationships and operate as the on-going point of contact for client partners
• Track and manage contractual requirements to ensure deliverables and reporting are timely and accurate
• Collaborate with the market teams to lead Joint Operating Committee meetings
• Identify new growth opportunities in collaboration with business development

Supporting the Partner Success Team:

• Partner with VP of Partner Success to build an oversight model to successfully manage multiple plans within a region at scale
• Develop and deliver a roadmap of tools and processes required to support strong and scalable ongoing client delivery (e.g. Strategic Account Plans templates)
• As the team grows, supervising manager and associate level team members.

Internal Governance and Communication:

• Drive resolution of client escalations; coordinate with internal resources to deliver for the team and client
• Champion clients’ needs and represent their interests in critical issue resolution
• Collaborate across the organization to ensure all deliverables and milestones are met with quality and excellence
• Clearly communicate the progress of strategic initiatives, both internally and externally
• Organic growth: Provide input to the product and solution development process as the “voice of the customer”

What You Bring & How You Qualify

First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve.

• A strong relationship builder, who is passionate about serving children and their families with medical complexity
• Functional experience with client-facing teams and responsibility for driving business results
• Must possess a “commercial mindset” to help the company meet its high growth goals
• Demonstrated ability/flexibility to work cross-functionally in a fast-growing company
• Strong critical thinking and problem-solving skills
• Successful track record of leading and scaling teams, and supporting growth within the team
• Ability to make clear, strategic decisions quickly, while managing multiple priorities at once.
• Understanding of the healthcare ecosystem, with a specific focus on the nuances and intricacies of value-based care and Medicaid health plans
• 5+ years’ experience in a client-facing/client success role, preferably with health plan clients
• Willingness to travel (20-30%)

What We Offer (Benefits + Perks)

The role offers a base salary range of $160,000 - $180,000 in addition to annual bonus incentive, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

We provide these additional benefits and perks:

• Competitive medical, dental, and vision insurance
• Healthcare and Dependent Care FSA; Company-funded HSA
• 401(k) with 4% match, vested 100% from day one
• Employer-paid short and long-term disability
• Life insurance at 1x annual salary
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays
• Paid new parent leave
• Additional benefits to be detailed in offer

What We Live By

We’re guided by our five core values:

Our Values:

• Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future.
• Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments.
• Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale.
• Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve.
• One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward — together.

We Value Diversity, Equity, Inclusion and Belonging

We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We’re proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Strategic Consulting Alliance Manager leads and scales NiCE’s relationships with our top-tier global strategy and transformation consulting partners. This role serves as the single accountable executive owner of these alliances globally. In collaboration with the VP, Strategic Partnerships and Alliances, you will define strategic direction, establish a durable operating model, and convert alignment into scaled commercial and transformational outcomes across regions and industries.

In This Role, You Will

• Manage NiCE’s global strategic consulting alliances, including pipeline growth, customer impact, and long-term expansion across priority industries.
• Define and run NiCE’s operating model for these partnerships, spanning governance, joint planning, enablement, and execution across regions.
• Set joint priorities, resolve escalations, and ensure coordinated execution across global and regional teams.
• Shape and lead co-selling of complex, CxO-level enterprise AI transformation opportunities that leverage NiCE’s AI, cloud, and digital platforms.
• Coordinate internal stakeholders (product, research, GTM, legal, communications) to support partner-led strategic engagements and lighthouse opportunities.
• Establish and enforce clear IP, quality, and conflict-of-interest guardrails across joint engagements and any co-developed assets.
• Define vertical strategy and select flagship reference customers in partnership with NiCE’s strategic consulting alliance partner across priority industries.
• Build and coordinate a dedicated alliance pod over time (matrixed team), spanning partner management, technical leadership, enablement, and operations; provide day-to-day direction and ensure accountability through clear goals, routines, and stakeholder alignment.
• Establish durable reporting, metrics, and operating cadence to ensure consistent alliance performance and continuous improvement.

Have you got what it takes?

To be successful in this role, you’ll bring a combination of strategic consulting partnership experience, commercial leadership, and deep enterprise AI fluency:

• 5+ years in strategic alliances, partner sales, enterprise sales, or ecosystem leadership with extensive experience working in or with top tier advisory consulting firms.
• A strong combination of technology fluency and commercial leadership, ideally across business development, industry advisory, or alliances/partnership roles at a leading technology company.
• Proven ownership of global, multi-year strategic partnerships with executive accountability and measurable outcomes.
• Demonstrated success shaping and closing high-stakes, board-level enterprise transformation opportunities.
• Ability to design and scale joint operating models between senior, partner-led organizations.
• Strong executive presence with comfort operating under ambiguity, complexity, and accountability.
• Ability to influence cross-functionally across product, research, sales, legal, communications, and partner organizations.
• Industry expertise in at least one of the following verticals: Financial Services; Pharma & Life Sciences; Healthcare; or Retail.
• Deep literacy in enterprise AI, data, and cloud transformation.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

Payward has world-class engineering, products, infrastructure, and regulatory assets. We’re building APIs, wallets, payment capabilities, developer tooling, and agent-native interfaces that can power the next generation of financial applications.

What we don’t yet have is the function responsible for making Payward the default choice for developers and AI agents building in financial services.

We’re looking for the founding leader of that effort.

This role sits at the intersection of Engineering, Product and Growth. Your job will be to help create a new Developer & Agent Interface capability from the ground up - defining how developers discover our platform, how agents retrieve and interact with our services, and how we bring new infrastructure products to market.

This isn’t a traditional DevRel role.

You won’t inherit a mature playbook, established team, or existing motion. You’ll help create them.

You’ll partner closely with engineering teams building APIs, SDKs, wallets, payments infrastructure, and agent-facing products. You’ll help shape the products themselves, not just the documentation around them. You’ll establish the standards for developer experience, launch strategy, technical storytelling, and ecosystem engagement.

Our mission is simple: Make Payward the default infrastructure an AI agent selects when a developer asks for trading, payments, wallets, or financial services.

We’re looking for someone who wants to help build that capability for the long term - and who can grow into the leader of the organization that emerges from it.

The opportunity

• Own developer activation end-to-end across APIs, SDKs, CLIs, MCP servers, wallets, and emerging agent interfaces

• Drive adoption metrics that matter: API usage, SDK installs, production integrations, GitHub engagement, and agent retrievals

• Build quickstarts, reference implementations, SDKs, CLIs, MCP servers, and developer tooling that make Payward easy to integrate with

• Partner directly with Product and Engineering to ensure every launch is developer-ready and agent-friendly on day one

• Help define how developers and AI agents discover, understand, and interact with Payward infrastructure

• Create technical narratives, launch content, demos, and documentation that establish Payward as a leading developer platform

• Carry keynotes, live demos, and technical presentations at industry events and developer conferences

• Represent developers internally by identifying friction, surfacing ecosystem needs, and influencing product direction

• Help build the long-term DNA, processes, and culture of a world-class Developer & Agent Interface organization

Skills you should HODL

• Built and scaled developer adoption at a top-tier developer platform company such as Stripe, Vercel, Cloudflare, Anthropic, GitHub, OpenAI, Twilio, Stainless, or equivalent

• Strong technical credibility - you can read OpenAPI specifications, ship code, review integrations, and engage engineers as a peer

• Proven track record of owning measurable adoption outcomes, not just awareness or engagement metrics

• Exceptional storyteller capable of writing launch posts, delivering keynotes, creating demos, and making complex products feel intuitive

• Builder mentality with a bias toward shipping and experimentation

• Deep understanding of modern developer ecosystems and workflows

• Agent-era literacy - you’ve worked with MCP servers, agent tooling, structured retrieval, or AI-native developer experiences and understand where retrieval beats SEO

• Experience working closely with engineering and product teams to shape the developer experience itself, not just the messaging around it

Nice to haves

• Experience building developer platforms from an early stage rather than joining an already mature DevRel organization

• Understanding of wallets, identity, authentication, and agent-native transaction flows

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Stay in the know

Follow us on Twitter

Learn on the Kraken Blog

Connect on LinkedIn

Candidate Privacy Notice

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

Payward has world-class engineering, products, infrastructure, and regulatory assets. We’re building APIs, wallets, payment capabilities, developer tooling, and agent-native interfaces that can power the next generation of financial applications.

What we don’t yet have is the function responsible for making Payward the default choice for developers and AI agents building in financial services.

We’re looking for the founding leader of that effort.

This role sits at the intersection of Engineering, Product and Growth. Your job will be to help create a new Developer & Agent Interface capability from the ground up - defining how developers discover our platform, how agents retrieve and interact with our services, and how we bring new infrastructure products to market.

This isn’t a traditional DevRel role.

You won’t inherit a mature playbook, established team, or existing motion. You’ll help create them.

You’ll partner closely with engineering teams building APIs, SDKs, wallets, payments infrastructure, and agent-facing products. You’ll help shape the products themselves, not just the documentation around them. You’ll establish the standards for developer experience, launch strategy, technical storytelling, and ecosystem engagement.

Our mission is simple: Make Payward the default infrastructure an AI agent selects when a developer asks for trading, payments, wallets, or financial services.

We’re looking for someone who wants to help build that capability for the long term - and who can grow into the leader of the organization that emerges from it.

The opportunity

• Own developer activation end-to-end across APIs, SDKs, CLIs, MCP servers, wallets, and emerging agent interfaces

• Drive adoption metrics that matter: API usage, SDK installs, production integrations, GitHub engagement, and agent retrievals

• Build quickstarts, reference implementations, SDKs, CLIs, MCP servers, and developer tooling that make Payward easy to integrate with

• Partner directly with Product and Engineering to ensure every launch is developer-ready and agent-friendly on day one

• Help define how developers and AI agents discover, understand, and interact with Payward infrastructure

• Create technical narratives, launch content, demos, and documentation that establish Payward as a leading developer platform

• Carry keynotes, live demos, and technical presentations at industry events and developer conferences

• Represent developers internally by identifying friction, surfacing ecosystem needs, and influencing product direction

• Help build the long-term DNA, processes, and culture of a world-class Developer & Agent Interface organization

Skills you should HODL

• Built and scaled developer adoption at a top-tier developer platform company such as Stripe, Vercel, Cloudflare, Anthropic, GitHub, OpenAI, Twilio, Stainless, or equivalent

• Strong technical credibility - you can read OpenAPI specifications, ship code, review integrations, and engage engineers as a peer

• Proven track record of owning measurable adoption outcomes, not just awareness or engagement metrics

• Exceptional storyteller capable of writing launch posts, delivering keynotes, creating demos, and making complex products feel intuitive

• Builder mentality with a bias toward shipping and experimentation

• Deep understanding of modern developer ecosystems and workflows

• Agent-era literacy - you’ve worked with MCP servers, agent tooling, structured retrieval, or AI-native developer experiences and understand where retrieval beats SEO

• Experience working closely with engineering and product teams to shape the developer experience itself, not just the messaging around it

Nice to haves

• Experience building developer platforms from an early stage rather than joining an already mature DevRel organization

• Understanding of wallets, identity, authentication, and agent-native transaction flows

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Stay in the know

Follow us on Twitter

Learn on the Kraken Blog

Connect on LinkedIn

Candidate Privacy Notice

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

Payward has world-class engineering, products, infrastructure, and regulatory assets. We’re building APIs, wallets, payment capabilities, developer tooling, and agent-native interfaces that can power the next generation of financial applications.

What we don’t yet have is the function responsible for making Payward the default choice for developers and AI agents building in financial services.

We’re looking for the founding leader of that effort.

This role sits at the intersection of Engineering, Product and Growth. Your job will be to help create a new Developer & Agent Interface capability from the ground up - defining how developers discover our platform, how agents retrieve and interact with our services, and how we bring new infrastructure products to market.

This isn’t a traditional DevRel role.

You won’t inherit a mature playbook, established team, or existing motion. You’ll help create them.

You’ll partner closely with engineering teams building APIs, SDKs, wallets, payments infrastructure, and agent-facing products. You’ll help shape the products themselves, not just the documentation around them. You’ll establish the standards for developer experience, launch strategy, technical storytelling, and ecosystem engagement.

Our mission is simple: Make Payward the default infrastructure an AI agent selects when a developer asks for trading, payments, wallets, or financial services.

We’re looking for someone who wants to help build that capability for the long term - and who can grow into the leader of the organization that emerges from it.

The opportunity

• Own developer activation end-to-end across APIs, SDKs, CLIs, MCP servers, wallets, and emerging agent interfaces

• Drive adoption metrics that matter: API usage, SDK installs, production integrations, GitHub engagement, and agent retrievals

• Build quickstarts, reference implementations, SDKs, CLIs, MCP servers, and developer tooling that make Payward easy to integrate with

• Partner directly with Product and Engineering to ensure every launch is developer-ready and agent-friendly on day one

• Help define how developers and AI agents discover, understand, and interact with Payward infrastructure

• Create technical narratives, launch content, demos, and documentation that establish Payward as a leading developer platform

• Carry keynotes, live demos, and technical presentations at industry events and developer conferences

• Represent developers internally by identifying friction, surfacing ecosystem needs, and influencing product direction

• Help build the long-term DNA, processes, and culture of a world-class Developer & Agent Interface organization

Skills you should HODL

• Built and scaled developer adoption at a top-tier developer platform company such as Stripe, Vercel, Cloudflare, Anthropic, GitHub, OpenAI, Twilio, Stainless, or equivalent

• Strong technical credibility - you can read OpenAPI specifications, ship code, review integrations, and engage engineers as a peer

• Proven track record of owning measurable adoption outcomes, not just awareness or engagement metrics

• Exceptional storyteller capable of writing launch posts, delivering keynotes, creating demos, and making complex products feel intuitive

• Builder mentality with a bias toward shipping and experimentation

• Deep understanding of modern developer ecosystems and workflows

• Agent-era literacy - you’ve worked with MCP servers, agent tooling, structured retrieval, or AI-native developer experiences and understand where retrieval beats SEO

• Experience working closely with engineering and product teams to shape the developer experience itself, not just the messaging around it

Nice to haves

• Experience building developer platforms from an early stage rather than joining an already mature DevRel organization

• Understanding of wallets, identity, authentication, and agent-native transaction flows

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Stay in the know

Follow us on Twitter

Learn on the Kraken Blog

Connect on LinkedIn

Candidate Privacy Notice

Headquarters: Remote, United States
URL: http://wealth.com

About Us

Wealth.com is the industry’s leading AI wealth management platform, empowering financial institutions to modernize how they deliver planning advice to clients. Trusted by the largest firms in wealth management, Wealth.com combines proprietary AI, enterprise-grade security, and deep legal and tax expertise to power scalable, compliant, and personalized planning experiences across the full client lifecycle.

 

The company has been widely recognized for innovation and leadership, winning Top Estate Planning Technology and Top Estate Planning Implementation at the 2025 WealthManagement.com Industry Awards, and earning #1 in estate planning market share in the 2025 Kitces AdvisorTech Study.

 

At Wealth.com, our team is core to everything we build. We foster a collaborative, high-performing environment that values innovation, ownership, and continuous improvement. Wealth.com is proud to be certified as a Great Place to Work®.

About the Role

We are seeking an experienced leader to join the team supporting Charles Schwab. This individual will operate at the intersection of institutional account management, strategy and execution. This role is designed for a highly strategic operator who can own and grow complex relationships, while also driving end-to-end execution of new, often ambiguous initiatives that push into new operating models of how AI-powered financial planning solutions are delivered.

You will serve as a trusted advisor to executive stakeholders, translating customer needs, constraints, and long-term objectives into actionable strategies, while mobilizing internal teams to deliver high-impact outcomes. This is not a traditional account management role; it requires someone who can think like a strategist, operate like a product leader, and execute like a program owner.

Key Responsibilities

Strategic Account Leadership

• Own and deepen relationships with a wide range of stakeholders at various levels across Charles Schwab’s multi-entity, multi-vertical organizations

• Develop a deep understanding of each of Charles Schwab’s business vertical’s operating model, decision frameworks, and value drivers

• Act as a strategic thought partner, advising on how to best leverage our platform within their broader ecosystems

• Anticipate customer needs and proactively shape opportunities for expansion and impact

• Own post-implementation adoption and value realization, co-defining and tracking success metrics

• Identify and remove barriers to adoption within complex operating environments

• Ensure delivered solutions translate into measurable business impact, not just successful implementation

• Remove blockers in production by ensuring feedback and bugs are reported and resolved in a timely manner

• Create and deliver quarterly Service Level Agreement (SLA) and Quarterly Business Reviews (QBRs) to customer stakeholders

Strategy & Execution

• Translate client goals and constraints into clear, actionable strategic plans

• Lead zero-to-one initiatives, including new product implementations, workflows, and experiences that may not have precedent within the customer organization or segment

• Drive execution across ambiguous environments, ensuring progress despite evolving requirements or unclear paths

• Balance long-term strategic vision with near-term deliverables and milestones

• Establish structure, operating cadence, and decision frameworks in complex, multi-stakeholder environments

Cross-Functional Leadership & Influence

• Serve as the voice of the customer in product roadmap discussions, ensuring customer workflows, constraints, and value drivers are clearly represented

• Translate emerging capabilities (e.g., AI, income tax planning) into frameworks that stakeholders can evaluate and adopt with confidence

• Navigate customer data sharing, privacy, and legacy system constraints to enable scalable solutions

• Surface and resolve misalignment early to maintain execution momentum

• Partner with Charles Schwab’s cross-functional teams (e.g., strategy, product, risk, compliance, operations, technology) to unblock progress, enable successful adoption and valuable feedback loops

• Serve as the connective tissue across Wealth.com’s Product, Engineering, Design, Legal, Compliance, and Customer Success

• Influence internal priorities based on Charles Schwab’s feedback and needs

• Drive alignment across internal leadership and customer executive stakeholders on priorities, sequencing, and trade-offs

Program & Project Management

• Lead complex, multi-threaded initiatives with competing priorities and stakeholders

• Establish clear timelines, milestones, and accountability structures

• Identify risks early and proactively develop mitigation strategies

• Ensure seamless execution from strategy through implementation and adoption

Executive Communication & Storytelling

• Create and deliver compelling presentations for both internal and external audiences

• Distill complex concepts into clear, actionable narratives for executive stakeholders

• Regularly communicate progress, insights, and recommendations at the leadership level

Required Qualifications

• 7+ years of experience in financial services, or AI-powered wealth tech, with a mix of:

  • Strategic account management / relationship management

  • Business strategy and execution

  • Program or product leadership

• Direct experience working with or within a multi-entity financial institution

• Strong understanding of:

  • Complex operating models and decision-making structures

  • Delivery channels for financial planning and client-facing roles who sit within these channels

  • How these organizations derive value from platforms like Wealth.com and similar AI-powered financial planning solutions

  • Constraints such as risk, compliance, data governance, and legacy systems

• Proven ability to navigate and influence cross-functional stakeholders (internal and external)

• Demonstrated success leading complex, ambiguous initiatives with no clear precedent

• Strong project and program management skills, with the ability to manage multiple workstreams simultaneously

• Exceptional communication skills, including executive-level presentation development

• Ability to thrive under ambiguity, adapt quickly, and manage competing priorities effectively

• Experience translating business, product, and technical teams to drive alignment and execution

Preferred Qualifications

• MBA, CFPⓇ or related master's degree strongly preferred

• Experience designing or implementing tax planning or financial planning workflows, including integration into enterprise systems

• Familiarity with AI-enabled solutions within financial services and their associated risk/governance considerations

• Background in product management, experience design, or platform strategy

• Track record of influencing product roadmaps based on customer needs

What Success Looks Like

This role sits at the core of how we translate innovation into real-world impact for some of the most complex wealth management organizations in financial services. Success requires not just understanding the client, but reshaping how work gets done across both organizations.

• You are viewed by clients as a trusted strategic partner, not just a vendor

• You successfully drive adoption of new capabilities, even in highly complex and constrained environments

• You create clarity and forward momentum in situations where others see ambiguity or roadblocks

• You elevate internal teams’ understanding of Schwab’s needs and influence product direction accordingly

• You consistently deliver outcomes that balance customer value, business impact, scalability, and operational feasibility

Benefits & Perks

• Competitive salary

• Excellent medical, dental, and vision insurance options, with low-cost premium structures that demonstrate our commitment to offering great value to our employees

• 100% company-paid basic life insurance, short-term and long-term disability insurance

• 100% paid parental leave upon eligibility

• Company equity managed through Carta

• 401k with match and 100% vesting upon hire

• Flexible PTO in an environment where taking time off to relax or recharge is supported and encouraged

• Take time off for holidays — and yes, your birthday counts too. Celebrate, relax, and recharge without thinking twice.

To apply: https://weworkremotely.com/remote-jobs/wealth-com-director-of-strategic-accounts

ABOUT APPLY

APPLY is the Agentic Customer Experience (ACx) partner for the world’s most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc’teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit applydigital.com.

LOCATION: APPLY is hybrid/remote friendly. The preferred candidate should be based in either Canada or the United States, working in hours that align to E T (Eastern Timezone).

THE ROLE:

We are looking for a Senior Director of Business Development to help us meet and exceed our aggressive growth targets. Our preferred candidate excels at building strong, trusted relationships. They are driven by the potential of AI to transform how brands serve their customers, passionate about designing agentic experiences that solve meaningful problems and move CX strategy from vision to reality. They are comfortable speaking with executives about how digital can transform their company and drive real business value.

APPLY believes that the diversity of ideas leads to the best solutions; we need someone who is collaborative by nature, both externally and internally. More than anything, we’re looking for someone with a solid history of building strong relationships, energizing team members, and being highly motivated for success.

RESPONSIBILITIES:

• Manage and evolve a territory sales plan, including key targets and stakeholders.
• Perform outreach to tier 1 prospects and decision-makers.
• Collaborate closely with the sales reps from our Alliance partners, building strong relationships to devise winning strategies.
• Qualify new opportunities along with the sales support team.
• Lead internal pursuit team on proposal development and pitch presentations.
• Work closely with our Client Partners to close deals and negotiate business terms.
• Build awareness and generate own leads.
• Support marketing & events strategy to optimize lead generation.
• Follow up on APPLY marketing campaigns and inbound leads.

REQUIREMENTS:

• 5+ years of experience acquiring new clients for a digital consultancy or professional services firm, backed by an extensive network and a proven ability to sell and consult at a senior level.
• A proven hunter with a track record of consistently meeting and exceeding revenue targets.
• Comfortable working knowledge of AI tools and agentic workflows, enough to speak credibly with clients and collaborate effectively with delivery teams.
• Prior experience closing $1M+ services contracts in the following industries: Consumer Goods, Retail, Media/Entertainment.
• A strategic relationship builder and great listener who can quickly develop trust and build rapport.
• An entrepreneurial, collaborative, and adept negotiator.
• A self-sufficient individual contributor who is hands-on by nature, taking full ownership and accountability across every aspect of business development.
• Solid interpersonal skills – you’re comfortable working alongside technical directors, salespeople, designers, and CEOs alike.
• A natural storyteller with the ability to take clients on a journey.
• Experience co-selling within the Google ecosystem, including familiarity with GCP partnerships and joint go-to-market motions, is a strong asset.

LIFE AT APPLY

People are at the core of everything we do at APPLY. We provide you with modern tools, systems and approaches, value your time, safety, and health, and strive to build a work community where you can thrive and grow. Here are a few benefits we offer to support you:

Agentic Delivery: Our people work in a modern way to deliver client outcomes. Broaden your skills on a range of engagements with international brands that have a global impact.

An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.

AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship, with a specific focus on Agentic AI expertise and the critical human skills required for the future of work.

Generous vacation policy: Work-life balance is key to our team’s success, so we offer flexible personal time off (PTO); allowing ample time away from work to promote overall well-being.

Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.

Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.

APPLY is a safe, respectful, and inclusive community where differences are celebrated. We are committed to equal opportunity and fostering a workplace where everyone belongs. Learn more in our Diversity, Equity, and Inclusion (DEI) section. For recruitment accommodations, please email [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

Location: New York, NY (Hybrid)

Reports to: Director, Sales Development

About the Team:

The Sales Development team at AlphaSense sits at the forefront of our company’s prospect engagement and pipeline generation efforts. We identify potential prospects, leverage diverse outreach strategies, engage in strategic conversations with stakeholders, and collaborate with Account Executives to expand our footprint within new and existing accounts, ultimately generating revenue for the organization. At our core, we are a dynamic team of highly motivated self-starters who are passionate about the AlphaSense product. We rely on product and industry knowledge to communicate the value of our solution and convert interested prospects into qualified leads.

About the Role:

We are looking for a passionate, data-driven Sales Development Manager to help accelerate pipeline generation and drive new business growth. This individual will attract, retain, and cultivate exceptional Sales Development talent and future Account Executives within our team. Your leadership will be key in ensuring our team achieves ambitious goals and continues to thrive in a fast-paced, dynamic environment.

Who You Are:

• Passionate Trainer and Coach: You have a deep passion for training, coaching, and developing sales talent, ensuring your team reaches their highest potential.
• Creative Problem Solver: You excel at identifying new and innovative ways to drive top-of-funnel growth.
• Analytical Thinker: You leverage data to make informed decisions and recommendations, ensuring strategies are backed by solid evidence.
• Natural Motivator: You inspire and motivate your team to achieve ambitious goals, fostering a culture of excellence.
• Adaptable and Resilient: You remain composed and adaptable in a fast-paced, ever-changing environment, quickly adjusting strategies as needed.

What You’ll Do:

• Coach and mentor the team to secure high-quality meetings with senior executives, driving the team to meet or exceed KPIs.
• Establish effective sales development strategies that scale as the team grows.
• Partner on the go-to-market strategy, including email, phone, and social messaging.
• Proactively track and analyze key trends to inform data-driven decisions.
• Implement and execute professional development programming to enable team members to succeed as Sales Development Representatives and prepare them for future roles in the organization.
• Partner with Talent Acquisition to identify and attract Sales Development talent.

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered equity, and a generous benefits program.

Compensation Range

$102,000—$127,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.
• All official communications will come from an @alpha-sense.com email address.
• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Dreamscape Learn, a category-defining leader in immersive learning experiences, provides educators a powerful new way to engage students—transporting them into VR-enabled cinematic worlds where their choices shape what happens next. By making them the protagonist of their own compelling learning journey, Dreamscape Learn unlocks students' inherent motivation to show up and work hard to master STEM and other challenging subjects.

We are seeking an exceptional enterprise sales leader to spearhead Dreamscape Learn's K12 direct sales efforts in North America. This is a strategic sales role focused on establishing foundational school district partnerships, expanding market awareness of the Company's story-driven, VR-based learning experiences, and helping define the company's long-term K12 growth trajectory.

The ideal candidate is a proven top performer with a demonstrated history of exceeding quotas selling innovative, big-ticket edtech solutions to senior district leadership, including Superintendents, Chief Academic Officers, Curriculum Leaders, and Boards of Education. This goal-driven individual must possess the executive presence, strategic mindset, and consultative selling capabilities required to build broad stakeholder alignment and navigate complex institutional procurement processes.

This role is ideal for entrepreneurial sales leaders who thrive in fast-moving, high-expectation environments and excel at opening new markets with cutting-edge edtech solutions. Along with selling, this position entails working with internal colleagues to execute demand creation campaigns and attending industry events to evangelize Dreamscape Learn's ground-breaking approach to story-driven, VR-enabled immersive learning.

Roles & Responsibilities

• Exceed assigned quarterly and annual bookings goals
• Engage with Superintendents and their leadership teams to fully qualify sales opportunities and position Dreamscape Learn as a strategic solution to mission-critical challenges
• Establish deep executive-level client relationships that position Dreamscape Learn as a transformational partner versus traditional edtech vendor
• Build and manage an ever-growing pipeline of qualified K12 sales opportunities to consistently attain revenue growth and market expansion objectives
• Collaborate with internal Marketing and Sales colleagues to create and execute successful lead generation campaigns and events to fill sales funnel
• Work with executive leadership to help shape Dreamscape Learn's K12 growth strategy, market positioning, and long-term expansion initiatives that strengthen Dreamscape Learn's national presence and category leadership
• Provide executive leadership with market intelligence, customer insights, and strategic feedback that help inform product direction, go-to-market evolution, and long-term company strategy
  
  

Requirements

• 10+ years of sustained, proven success selling high-value innovative educational technology solutions to senior K12 leadership
• Proven ability to evangelize and sell six-figure category-creating education solutions into complex decision-making and procurement environments
• Exceptional executive communication, strategic influence, and relationship-building capabilities
• Expert qualification and territory management skills
• Strong entrepreneurial mindset with the ability to operate effectively in ambiguity and help build scalable market strategies
• Experience working within high-growth, innovative, or category-defining organizations
• Deep understanding of the evolving K12 landscape, including instructional innovation, digital transformation, and emerging learning models
• Bachelor's degree required
  
  

Benefits

• Compensation: $200,000 base salary + commission
• Employee Stock Option Plan (ESOP)
• Comprehensive Medical, Dental, & Vision Plans
• Employee Assistance Program
• Unlimited PTO
• Perks at work
  
  

Dreamscape Learn is firmly committed to cultivating an inclusive and diverse workplace, and as an equal opportunity employer, we encourage applications from all eligible candidates.

Who are we?At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals...

Who are we?At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals...

About Fable Global enterprises work with Fable to make products more accessible for over one billion people who live with disabilities.

POS-32758

DIRECTOR, SOLUTION ENGINEERING – US CORPORATE

ROLE SUMMARY

Our mission at HubSpot is to help millions of organizations grow better. As the Director of Solution Engineering for our US Corporate segment, you’ll lead and scale a high-performing PreSales organization of four SE Managers and 30+ Solutions Engineers, driving impact across one of HubSpot’s fastest-growing and most technically sophisticated customer segments.

You’ll translate PreSales strategy into operational execution, build a culture of technical excellence and customer obsession, and lead the transformation of how the SE role operates in an AI-native GTM world. The ideal candidate is a battle-tested second-line leader who knows what great PreSales motion looks like at scale and brings the organizational muscle to direct a multi-team function through change and complexity.

WHAT YOU’LL DO

1. Lead and develop four SE Managers and their teams — totaling 30+ Solutions Engineers — supporting HubSpot’s Corporate segment across NAM, fostering a high-performance culture grounded in accountability, growth, and inclusion.
2. Translate top-down PreSales functional objectives into clear operational plans, directing work through your managers and holding them accountable to outcomes.
3. Design and execute go-to-market strategies that improve technical win rates, pipeline velocity, and deal quality across the Corporate segment in partnership with Sales leadership.
4. Define and continuously evolve the SE playbook for Corporate — including discovery frameworks, technical evaluation strategy, demo excellence, POC/POV execution, and SE-to-AE coverage models.
5. Champion AI fluency across the organization: model AI use personally, embed AI tools and workflows into how the team operates, and lead the ongoing reimagination of what the SE role looks like in an AI-native GTM motion — not just doing existing work faster, but rethinking where SEs create irreplaceable value.
6. Partner cross-functionally with Sales, Customer Success, Product, Marketing, and Finance to align on growth priorities, influence roadmap decisions, and deliver a unified experience for prospects and customers.
7. Leverage data, KPIs, and performance metrics to identify trends, optimize team structure and capacity, and drive continuous improvement across the organization.
8. Hire and develop diverse, high-caliber talent — building a scalable, future-ready PreSales organization with a clear succession pipeline at every level of the team.

WHAT YOU’LL BRING

EXPERIENCE & EXPERTISE

• 4+ years of second-line management experience leading PreSales or Solutions Engineering teams in a high-growth SaaS or platform environment, with deep expertise in Corporate and/or Enterprise B2B segments.
• Demonstrated track record of driving AI adoption across a PreSales or Sales organization: using AI tools in your own work, equipping your team to do the same, and evolving how SEs approach the craft itself.
• Experience building and optimizing go-to-market strategies in complex, fast-paced environments.
• Strong data-driven mindset with a track record of using metrics to inform strategy and drive outcomes.

LEADERSHIP CAPABILITIES

• Inspire & Influence: Leads through influence, co-creates meaning and purpose with direct reports and across matrix organizations. Inspires others to demonstrate HubSpot’s values and works together to create a passionate, diverse, high-performing culture.
• Build Talent & Teams: Proven playbook for hiring, coaching, and mentoring technical go-to-market teams. Ability to motivate, guide, grow, and lead a second-line org toward successful outcomes — with a track record of developing SE Managers into future leaders and promoting from within.
• Shape Strategy: Anticipates and interprets market changes and envisions the future. Can synthesize vast information to decide strategic priorities, make sound decisions based on customer behaviors and business context, and translate company objectives into executable team plans.
• Drive Results: Drives execution and builds the necessary capability to succeed. Initiates action and commits to achieving business outcomes by taking accountability for goals. A proven ability to think strategically with a customer-first mindset and collaborate with leadership to define and implement successful PreSales programs.
• Lead Innovation: Experiments, collaborates, and drives innovation — including AI transformation — with a passion for delivering remarkable experiences for Corporate customers. Doesn’t just execute existing playbooks; actively reimagines how the SE function operates in an evolving GTM landscape.

CULTURE ADD & IMPACT

• Integrity: Upholds and acts with the highest standards of honesty and ethical behavior. Communicates with transparency and authenticity regardless of personal ramifications.
• Diversity & Inclusion: Advocates for and promotes diversity and inclusion in all that they do. Creates an inclusive, psychologically safe environment that embraces and champions belonging at every level of the team.
• Commitment to Customers: Strives to deliver best results for customers. Deeply understands customer needs and motivations and ensures the team is oriented around customer value throughout the sales cycle.
• Growth Mindset & Accountability: Demonstrates resilience, initiative, and a positive attitude toward professional development. Proactively seeks feedback, learns from mistakes, and holds themselves and others accountable.

NICE-TO-HAVE QUALIFICATIONS

• Direct experience with HubSpot’s CRM platform or in a HubSpot PreSales role.
• Experience reducing SE-to-AE ratios while maintaining or improving pipeline and conversion performance.
• Track record of building PreSales playbooks from the ground up in evolving or ambiguous environments.
• Background managing geographically distributed or remote-first teams.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

$265,000—$424,000 USD

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.

NVE Experience Agency is a brand experience and production agency dedicated to building ideas rooted in culture and guided by the principle that ‘The Right Moment Will Transform Someone Forever.’ NVE’s team of creatives, strategists, and producers develop insight-driven ideas rooted in culture to convert consumer attention into commitment, action, and brand loyalty.

Summary of Position:

We are seeking an Account Director to counsel and strategically grow key Clients, and lead the development of experiential marketing strategies, campaigns, projects, and events. Candidates should have exceptional interpersonal communication, prior client management experience, project, and team leadership skills, with a demonstrated ability to think strategically, problem solve, and facilitate multiple projects simultaneously.

The Account Director will lead an Account Services team to secure and grow key accounts in the agency while managing, mentoring, and coaching Account team members under their supervision. They will develop and own relationships with key Clients, ensure standardization of the overall client experience across accounts, grow and track project revenue associated with the Clients they are managing, and participate in both new business and account strategy development, presentation, and delivery. Additionally, the Account Director will be responsible for leading the day-to-day for tier-one projects for assigned Clients.

Role Priorities:

• Client Counsel: Act as the agency’s main point of contact for multiple accounts, streamlining internal and external client communication throughout the campaign/project management process
• Financial Ownership: Oversee and track all revenue and gross profit associated with your accounts, approx. $6M - $10M in gross revenue per year
• Brand Strategy: Guide and counsel leading brands within the NVE portfolio
• Account Team Leadership: Demonstrates leadership abilities by managing and mentoring approximately two or more direct reports and their supporting staff
• Account Growth & New Business: Consistently demonstrates a growth mindset by identifying new opportunities within existing business and new work streams that can tap into NVE’s greater offering of services
• Process & Project Management: Regularly identifies areas and proposes solutions for streamlining efficiencies in regards to processes between project teams, departments, etc.
• Finance & Invoicing: Oversees all client invoicing and invoice tracking for assigned projects and client teams
• Resourcing & Recruiting:  Takes an active role in interviewing candidates for open positions, works with a team to identify and develop talent on behalf of the agency, in addition to managing bandwidth and resourcing with their direct reports
• Cross-Department Collaboration: Develop strong partnerships across Creative Services, Production, Strategy, and Content departments including departments outside of those participating in direct client work

Job Responsibilities:

Client Services, Account Growth & Brand Strategy

• Act as a point of contact for key Clients, oversee assigned team’s client communication and management of expectations during the lifecycle of the project
• Anticipate client needs and proactively offer solutions and experiential opportunities for the brand
• Ensure timely and quality delivery of all contracted event deliverables
• Develop and deepen client relationships and grow key accounts
• Responsible for creating and executing SOWs, ensuring POs are received from a Client in a timely manner
• Responsible for overseeing the profitability and financial tracking for projects under their Client Groups. To include tracking revenue and reporting to GAD
• Maintaining extensive knowledge of the brand, and consulting internal teams to further drive strategic updates that will contribute to the brand’s success
• Drive collaboration and process to ensure our deliverables meet the client’s goals, KPI’s and overall business’ success
• Develop and deliver creative ideas that meet client objectives using a wide arsenal of marketing tactics including live events, social media, emerging technology, and strategic partnerships
• Oversee year-over-year revenue growth by proactively identifying organic growth streams within new and existing businesses
• Develop Forward Growth Plans and perform customer health checks throughout the financial year
• Drive new business opportunities from qualifying leads, owning the pitch process, and developing the deliverables
• Work with new business team and strategy teams to respond to RFPs and proactively identify ways to further engage and grow assigned accounts
• Participate in RFP brainstorms, offering creative ideas and approaches towards client requests and needs

Account & Team Leadership

• Demonstrates ability to build and manage teams with 2+ direct reports
• Account and project leadership across large format programs and/or multiple events under your client roster. Includes leading full cross-departmental project teams across multiple projects with budgets of $500k - $2M
• Provide ongoing mentorship, and training sessions to further grow each individual’s careerProvide education and direction on goals and objectives to the team
• Strong communicator internally and externally. Responsible for effectively translating, communicating, and prioritizing client requirements to teams
• Demonstrates understanding of agency and client functions by taking ownership of new team member onboarding & training process
• Consistently motivate internal teams and actively promote innovation, new thinking and advancement of skills
• Establish cross-functional relationships with department counterparts and assist in overseeing the health of cross-department activities, relationships, processes and workflow
• Understanding resourcing applied against the scope of a project, and tracking hours to ensure projects are not over serviced
• Responsible for managing their team’s bandwidth based on hours per scope, and percentage of their time being allocated per program
• Regularly contributes new ideas, processes, or solutions for improvements to the current onboarding & training process

Project Management

• Implementing and managing all necessary internal and external processes to ensure proper communication flow and manage expectations
• Lead and supervise assigned account team’s day-to-day activities internal/external weekly updates on project development and management, client meeting preparation, etc.
• Responsible for delegating tasks and responsibilities across teams
• Attend and supervise critical internal/external meetings as needed
• Works with Production to supervise program budgets (range $500K - $2M). To include tracking of scope changes, team resourcing, and client approvals
• Works with Production to submit budget reconciles and secure client approval post-event
• Supervise the development of post-event recaps for Clients
• Act as a liaison between departments within the agency and the Client to ensure all contracted deliverables are executed and deadlines met
• Implementing and managing all necessary internal and external processes to ensure proper communication flow and manage expectations
• Responsible for ensuring timesheets are completed in a timely manner for all project workstreams whether leading or supervising
• Responsible for reporting on project and client profitability including ensuring resource reports are populated and reviewed with Accounts supervisors on a regular, consistent basis throughout the duration of the project or campaign

Qualifications:

• 7+ years of experience in account leadership, campaign/event management/production, marketing, advertising, digital PR, and experiential
• Familiarity with developing integrated campaigns that include paid, earned, social, and owned media for brands
• Proven track record of client leadership and account growth
• Entrepreneurial mindset with demonstrated experience successfully leading and converting new business opportunities, understanding all stages of the new business process, and successfully scaling teams and business operations to support growth
• Experience in an agency environment; must be process-oriented and highly organized
• Excellent people manager with ability to recruit and retain high functioning employees; naturally driven to inspire, motivate, and mentor
• Viewed as a strong, respected and inspiring leader by current leadership, peers, Clients, and direct reports
• Experience with management and oversight of complex client budgets
• Ability to write effectively, persuasively and professionally
• Confidence in verbal and written communication with excellent presentation skills
• Flexibility and adaptability to a fast-paced work environment and ability to work under tight deadlines
• Willingness to work extended hours and on weekends when necessary
• Proven ability to weave brands into popular culture

Requirements:

• Must be able to remain in a stationary position 50% or more of the time.

Location: We are a hybrid company with hub locations in Los Angeles and New York. The ideal candidate is located in any of our hub locations.

Diversity, Equity, Inclusion and Belonging:

At NVE, we are led by curiosity and fueled by humanity. Authentic connection is at the heart of our work and we embrace the opportunity and responsibility we have as an organization to provide the tools and resources needed to deliver the best and most equitable experiences possible for our employees and the clients we serve.

Perks & Benefits:

• Health & Wellness Benefits
• 401k Match
• Communication Stipend
• Paid Company holidays & PTO Package
• Company get togethers & retreats
• Paid Parental Leave
• Flexible WFH policy

Salary Estimation: [$115,000.00 - $140,000.00 per year]

This is an exempt full-time position. NVE intends to provide a competitive total compensation package which includes a variety of incentives, benefits, growth and developmental opportunities. There are many factors to the presented salary range, including but not limited to - location, departmental budgets, certifications, and overall job-related qualifications.

NVE reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. NVE may require an employee to perform duties outside his/her normal description.

Employment eligibility verification is required for this role. In certain states, NVE participates in the E-Verify program in accordance with local regulations.

Applicable states: Utah, Arizona, Louisiana, Mississippi, Tennessee, Alabama, Georgia, North Carolina, South Carolina, and Florida.

POS-32758

DIRECTOR, SOLUTION ENGINEERING – US CORPORATE

ROLE SUMMARY

Our mission at HubSpot is to help millions of organizations grow better. As the Director of Solution Engineering for our US Corporate segment, you’ll lead and scale a high-performing PreSales organization of four SE Managers and 30+ Solutions Engineers, driving impact across one of HubSpot’s fastest-growing and most technically sophisticated customer segments.

You’ll translate PreSales strategy into operational execution, build a culture of technical excellence and customer obsession, and lead the transformation of how the SE role operates in an AI-native GTM world. The ideal candidate is a battle-tested second-line leader who knows what great PreSales motion looks like at scale and brings the organizational muscle to direct a multi-team function through change and complexity.

WHAT YOU’LL DO

1. Lead and develop four SE Managers and their teams — totaling 30+ Solutions Engineers — supporting HubSpot’s Corporate segment across NAM, fostering a high-performance culture grounded in accountability, growth, and inclusion.
2. Translate top-down PreSales functional objectives into clear operational plans, directing work through your managers and holding them accountable to outcomes.
3. Design and execute go-to-market strategies that improve technical win rates, pipeline velocity, and deal quality across the Corporate segment in partnership with Sales leadership.
4. Define and continuously evolve the SE playbook for Corporate — including discovery frameworks, technical evaluation strategy, demo excellence, POC/POV execution, and SE-to-AE coverage models.
5. Champion AI fluency across the organization: model AI use personally, embed AI tools and workflows into how the team operates, and lead the ongoing reimagination of what the SE role looks like in an AI-native GTM motion — not just doing existing work faster, but rethinking where SEs create irreplaceable value.
6. Partner cross-functionally with Sales, Customer Success, Product, Marketing, and Finance to align on growth priorities, influence roadmap decisions, and deliver a unified experience for prospects and customers.
7. Leverage data, KPIs, and performance metrics to identify trends, optimize team structure and capacity, and drive continuous improvement across the organization.
8. Hire and develop diverse, high-caliber talent — building a scalable, future-ready PreSales organization with a clear succession pipeline at every level of the team.

WHAT YOU’LL BRING

EXPERIENCE & EXPERTISE

• 4+ years of second-line management experience leading PreSales or Solutions Engineering teams in a high-growth SaaS or platform environment, with deep expertise in Corporate and/or Enterprise B2B segments.
• Demonstrated track record of driving AI adoption across a PreSales or Sales organization: using AI tools in your own work, equipping your team to do the same, and evolving how SEs approach the craft itself.
• Experience building and optimizing go-to-market strategies in complex, fast-paced environments.
• Strong data-driven mindset with a track record of using metrics to inform strategy and drive outcomes.

LEADERSHIP CAPABILITIES

• Inspire & Influence: Leads through influence, co-creates meaning and purpose with direct reports and across matrix organizations. Inspires others to demonstrate HubSpot’s values and works together to create a passionate, diverse, high-performing culture.
• Build Talent & Teams: Proven playbook for hiring, coaching, and mentoring technical go-to-market teams. Ability to motivate, guide, grow, and lead a second-line org toward successful outcomes — with a track record of developing SE Managers into future leaders and promoting from within.
• Shape Strategy: Anticipates and interprets market changes and envisions the future. Can synthesize vast information to decide strategic priorities, make sound decisions based on customer behaviors and business context, and translate company objectives into executable team plans.
• Drive Results: Drives execution and builds the necessary capability to succeed. Initiates action and commits to achieving business outcomes by taking accountability for goals. A proven ability to think strategically with a customer-first mindset and collaborate with leadership to define and implement successful PreSales programs.
• Lead Innovation: Experiments, collaborates, and drives innovation — including AI transformation — with a passion for delivering remarkable experiences for Corporate customers. Doesn’t just execute existing playbooks; actively reimagines how the SE function operates in an evolving GTM landscape.

CULTURE ADD & IMPACT

• Integrity: Upholds and acts with the highest standards of honesty and ethical behavior. Communicates with transparency and authenticity regardless of personal ramifications.
• Diversity & Inclusion: Advocates for and promotes diversity and inclusion in all that they do. Creates an inclusive, psychologically safe environment that embraces and champions belonging at every level of the team.
• Commitment to Customers: Strives to deliver best results for customers. Deeply understands customer needs and motivations and ensures the team is oriented around customer value throughout the sales cycle.
• Growth Mindset & Accountability: Demonstrates resilience, initiative, and a positive attitude toward professional development. Proactively seeks feedback, learns from mistakes, and holds themselves and others accountable.

NICE-TO-HAVE QUALIFICATIONS

• Direct experience with HubSpot’s CRM platform or in a HubSpot PreSales role.
• Experience reducing SE-to-AE ratios while maintaining or improving pipeline and conversion performance.
• Track record of building PreSales playbooks from the ground up in evolving or ambiguous environments.
• Background managing geographically distributed or remote-first teams.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

$265,000—$424,000 USD

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.

Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. Besides many enterprises and government agencies, nearly 30% of the world’s top MSSPs...

Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. Besides many enterprises and government agencies, nearly 30% of the world’s top MSSPs...

At Elation, our team is committed to enhancing physician and patient quality of life. We are a SaaS cloud-based clinical platform on a mission to enable every patient to receive the highest quality of care. Since inception, we’ve been focused on building a delightful, world‑class customer experience that empowers physicians to focus on delivering phenomenal care to patients.

Elation Health is the most trusted EHR platform for independent primary care — and we’re growing fast. We’re at a moment where AI is reshaping how clinicians work and how enterprise buyers decide. To meet that moment, we’re hiring an Enterprise Account Management Leader to drive growth and deepen partnerships with our most strategic customers.

This is a true player-coach role. You’ll lead and develop a team of Enterprise Account Managers while personally carrying a book of marquee accounts. You’ll own net revenue retention and expansion across the portfolio, bring structure and commercial discipline to how we engage enterprise customers, and build the playbooks that scale with us.

If you’re a commercially sharp, relationship-first leader who thrives in complex healthcare SaaS environments, and if you’ve built your career delivering high-stakes engagements and want to own the full arc of a customer relationship, this is the natural next move.

What You’ll Own

Revenue & Commercial Outcomes

• Own NDR (net revenue retention) and GRR (gross revenue retention) targets across the enterprise portfolio; this is a revenue-accountable role, not a support function
• Build and execute expansion strategies — cross-sell of Elation’s billing, payments, and AI solutions, upsell into multi-site and enterprise tiers, and new product adoption across the portfolio
• Lead commercial negotiations on renewals and expansions, partnering with Sales where needed
• Maintain a healthy, accurate expansion pipeline in Salesforce; forecast with rigor and conviction

Team Leadership & Development

• Lead, coach, and develop a team of Enterprise Account Managers — setting the standard for commercial rigor, executive engagement, and proactive account strategy
• Define and hold team OKRs, KPIs, and performance expectations; conduct structured 1:1s, pipeline reviews, and skills coaching that actually moves the needle
• Build scalable playbooks for account planning, executive business reviews (EBRs), renewal management, expansion motions, and escalation handling
• Create an AI-powered operating system and build measurement frameworks to track their impact
• Create clear career paths and development frameworks that retain and grow top talent
• Partner with Sales, Product, Marketing, and Executive leadership to align priorities, surface customer insights, and ensure your team has what it needs to win

Strategic Account Management Ownership

• Personally manage a curated portfolio of 1-2 strategic enterprise accounts

• Understand our Customers’ businesses deeply by building and sustaining multi-threaded relationships across clinical leadership, operations, IT, and C-suite – you lead with business outcomes, not product features

• Drive account strategy, stakeholder mapping, renewal confidence, and expansion pipeline across the book

• Model the behaviors — commercial, relational, operational — that you want your team to replicate

• Serve as the voice of the enterprise customer internally — synthesizing themes across accounts to influence product roadmap, packaging, and go-to-market decisions

• Develop and manage formal account governance structures — steering committees, joint success plans, escalation protocols — that mirror enterprise consulting engagement models

• Bring structured discovery and diagnostic frameworks into the renewal and expansion cycle to surface latent needs before customers articulate them

Operations, Systems & Reporting

• Maintain CRM hygiene and forecast accuracy; set the standard for documentation, stakeholder mapping, and pipeline management across the team
• Build and deliver regular reporting for internal leadership: health scores, renewal risk, expansion pipeline, team performance, and cohort trends
• Refine account health dashboards and early warning indicators; use data to get ahead of risk, not just react to it – you know the difference between meaningful signal and noise

What You Bring

Experience

• 8+ years in enterprise account management or customer success in a SaaS environment, with a strong commercial track record.
• 3+ years leading and developing high-performing account management or CS teams
• Healthcare SaaS experience strongly preferred — you understand independent practice economics, primary care workflows, and the dynamics of clinical vs. administrative decision-making
• Experience navigating enterprise deals with $500K+ ACV — you know how procurement, legal, and clinical champions interact, and you manage the cycle accordingly
• Exposure to AI tools in a commercial or operational context — you’ve experimented, have opinions on what doesn’t work, and can lead a team through ambiguity on this front
• Experience leading large, complex client engagements with accountability for scope, budget, timelines, and stakeholder satisfaction — Big 4 or top-tier consulting background a strong plus
• Track record of managing workstreams across cross-functional teams (internal and external), coordinating delivery across multiple parties toward a shared outcome
• Comfortable operating in ambiguous environments where you often need to define the problem before solving it

Skills & Competencies

• Commercial Ownership: You hold yourself accountable to revenue outcomes. You forecast accurately, manage renewal risk proactively, and know how to have a hard commercial conversation with grace
• Executive Presence: Credible and confident at the C-suite and VP level. You build trust quickly and hold it over time
• Client Advisory Mindset: You naturally position yourself as a trusted advisor, not a vendor. You bring proactive recommendations, industry benchmarks, and a point of view.
• Expansion Instinct: You see whitespace before it’s obvious. You connect product capability to customer needs, and you bring expansion conversations into the relationship naturally.
• Coaching & Development: You invest in your people. You give direct, specific, constructive feedback and you track whether it’s working
• Systems Thinking & Operational Discipline: Build processes that scale including data hygiene, accurate forecasting, and structured reporting to run the business.
• Healthcare Fluency: You can speak credibly to independent practice operators, clinical leaders, and health system executives. You understand what keeps them up at night
• AI fluency: You hold practical views on how AI changes customer expectations and team efficiency
• Structured Problem Solving: You bring consulting-grade analytical rigor — you can disaggregate complex customer problems, build a clear point of view, and communicate it simply to executives
• Executive Communication & Storytelling: You prepare crisp, board-ready materials and can distill complexity into a narrative that drives decisions — not just status updates
• Program & Workstream Management: You can orchestrate multiple parallel tracks (implementation, change management, commercial) without losing the thread — you know how to run a tight engagement cadence
• Change Management Instinct: You understand that software adoption is an organizational challenge as much as a technical one; you help customers build internal champions, manage resistance, and sustain momentum

Why This Role

Elation has earned the trust of over 40,000 clinicians across the country — and we’ve done it by building software that actually helps physicians focus on patients, not paperwork. Our enterprise segment is growing, our product platform is expanding (EHR + Billing + AI), and we need a leader who can take our most important customer relationships to the next level commercially and strategically. You won’t be executing a playbook someone else wrote — you’ll be writing it.

This role has a direct line to executive leadership and real influence on how we build, price, and position for enterprise. If you want to own something meaningful in a mission-driven company at a pivotal growth stage, this is it.

Salary range: $175,000-200,000 + variable compensation

Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.

We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.

Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.

At Elation, our team is committed to enhancing physician and patient quality of life. We are a SaaS cloud-based clinical platform on a mission to enable every patient to receive the highest quality of care. Since inception, we’ve been focused on building a delightful, world‑class customer experience that empowers physicians to focus on delivering phenomenal care to patients.

Elation Health is the most trusted EHR platform for independent primary care — and we’re growing fast. We’re at a moment where AI is reshaping how clinicians work and how enterprise buyers decide. To meet that moment, we’re hiring an Enterprise Account Management Leader to drive growth and deepen partnerships with our most strategic customers.

This is a true player-coach role. You’ll lead and develop a team of Enterprise Account Managers while personally carrying a book of marquee accounts. You’ll own net revenue retention and expansion across the portfolio, bring structure and commercial discipline to how we engage enterprise customers, and build the playbooks that scale with us.

If you’re a commercially sharp, relationship-first leader who thrives in complex healthcare SaaS environments, and if you’ve built your career delivering high-stakes engagements and want to own the full arc of a customer relationship, this is the natural next move.

What You’ll Own

Revenue & Commercial Outcomes

• Own NDR (net revenue retention) and GRR (gross revenue retention) targets across the enterprise portfolio; this is a revenue-accountable role, not a support function
• Build and execute expansion strategies — cross-sell of Elation’s billing, payments, and AI solutions, upsell into multi-site and enterprise tiers, and new product adoption across the portfolio
• Lead commercial negotiations on renewals and expansions, partnering with Sales where needed
• Maintain a healthy, accurate expansion pipeline in Salesforce; forecast with rigor and conviction

Team Leadership & Development

• Lead, coach, and develop a team of Enterprise Account Managers — setting the standard for commercial rigor, executive engagement, and proactive account strategy
• Define and hold team OKRs, KPIs, and performance expectations; conduct structured 1:1s, pipeline reviews, and skills coaching that actually moves the needle
• Build scalable playbooks for account planning, executive business reviews (EBRs), renewal management, expansion motions, and escalation handling
• Create an AI-powered operating system and build measurement frameworks to track their impact
• Create clear career paths and development frameworks that retain and grow top talent
• Partner with Sales, Product, Marketing, and Executive leadership to align priorities, surface customer insights, and ensure your team has what it needs to win

Strategic Account Management Ownership

• Personally manage a curated portfolio of 1-2 strategic enterprise accounts

• Understand our Customers’ businesses deeply by building and sustaining multi-threaded relationships across clinical leadership, operations, IT, and C-suite – you lead with business outcomes, not product features

• Drive account strategy, stakeholder mapping, renewal confidence, and expansion pipeline across the book

• Model the behaviors — commercial, relational, operational — that you want your team to replicate

• Serve as the voice of the enterprise customer internally — synthesizing themes across accounts to influence product roadmap, packaging, and go-to-market decisions

• Develop and manage formal account governance structures — steering committees, joint success plans, escalation protocols — that mirror enterprise consulting engagement models

• Bring structured discovery and diagnostic frameworks into the renewal and expansion cycle to surface latent needs before customers articulate them

Operations, Systems & Reporting

• Maintain CRM hygiene and forecast accuracy; set the standard for documentation, stakeholder mapping, and pipeline management across the team
• Build and deliver regular reporting for internal leadership: health scores, renewal risk, expansion pipeline, team performance, and cohort trends
• Refine account health dashboards and early warning indicators; use data to get ahead of risk, not just react to it – you know the difference between meaningful signal and noise

What You Bring

Experience

• 8+ years in enterprise account management or customer success in a SaaS environment, with a strong commercial track record.
• 3+ years leading and developing high-performing account management or CS teams
• Healthcare SaaS experience strongly preferred — you understand independent practice economics, primary care workflows, and the dynamics of clinical vs. administrative decision-making
• Experience navigating enterprise deals with $500K+ ACV — you know how procurement, legal, and clinical champions interact, and you manage the cycle accordingly
• Exposure to AI tools in a commercial or operational context — you’ve experimented, have opinions on what doesn’t work, and can lead a team through ambiguity on this front
• Experience leading large, complex client engagements with accountability for scope, budget, timelines, and stakeholder satisfaction — Big 4 or top-tier consulting background a strong plus
• Track record of managing workstreams across cross-functional teams (internal and external), coordinating delivery across multiple parties toward a shared outcome
• Comfortable operating in ambiguous environments where you often need to define the problem before solving it

Skills & Competencies

• Commercial Ownership: You hold yourself accountable to revenue outcomes. You forecast accurately, manage renewal risk proactively, and know how to have a hard commercial conversation with grace
• Executive Presence: Credible and confident at the C-suite and VP level. You build trust quickly and hold it over time
• Client Advisory Mindset: You naturally position yourself as a trusted advisor, not a vendor. You bring proactive recommendations, industry benchmarks, and a point of view.
• Expansion Instinct: You see whitespace before it’s obvious. You connect product capability to customer needs, and you bring expansion conversations into the relationship naturally.
• Coaching & Development: You invest in your people. You give direct, specific, constructive feedback and you track whether it’s working
• Systems Thinking & Operational Discipline: Build processes that scale including data hygiene, accurate forecasting, and structured reporting to run the business.
• Healthcare Fluency: You can speak credibly to independent practice operators, clinical leaders, and health system executives. You understand what keeps them up at night
• AI fluency: You hold practical views on how AI changes customer expectations and team efficiency
• Structured Problem Solving: You bring consulting-grade analytical rigor — you can disaggregate complex customer problems, build a clear point of view, and communicate it simply to executives
• Executive Communication & Storytelling: You prepare crisp, board-ready materials and can distill complexity into a narrative that drives decisions — not just status updates
• Program & Workstream Management: You can orchestrate multiple parallel tracks (implementation, change management, commercial) without losing the thread — you know how to run a tight engagement cadence
• Change Management Instinct: You understand that software adoption is an organizational challenge as much as a technical one; you help customers build internal champions, manage resistance, and sustain momentum

Why This Role

Elation has earned the trust of over 40,000 clinicians across the country — and we’ve done it by building software that actually helps physicians focus on patients, not paperwork. Our enterprise segment is growing, our product platform is expanding (EHR + Billing + AI), and we need a leader who can take our most important customer relationships to the next level commercially and strategically. You won’t be executing a playbook someone else wrote — you’ll be writing it.

This role has a direct line to executive leadership and real influence on how we build, price, and position for enterprise. If you want to own something meaningful in a mission-driven company at a pivotal growth stage, this is it.

Salary range: $175,000-200,000 + variable compensation

Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.

We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.

Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.